Springbar Warranty and Repair

Springbar Tents:
Warranty and Repair

We back every Springbar® tent with a limited lifetime warranty that covers the entire tent against defects in materials and workmanship. Kirkham's Outdoor Products will repair or replace (at our option) defective materials or products as necessary to render the product functional.

Items covered under this warranty:

  • Defective stitching/sewing
  • Defective zippers
  • Defective fabrics or treatment
  • Defective hardware

Items not covered:

  • Damage due to normal wear and tear
  • Inconsequential "spot" leakage; tents are not guaranteed 100% waterproof
  • Hardware or pole failure unless caused by defective materials
  • Damage due to chemical exposure, mildew, mold or ultraviolet exposure

This warranty is not valid if the product is used in a commercial application or for housing, although we will make every attempt to correct any problems that arise under such conditions. We do not warrant that our tents will not burn if subjected to excessive heat or open flame.

There are no other express warranties beyond the terms of this limited warranty. In no event shall Kirkham's be liable for incidental or consequential damages.This warranty gives you specific legal rights and you may have other rights that vary from state to state.

If you have a warranty claim, please fill out the "Warranty Claim Form.".

Repair Options

If you have damage to your Springbar® tent that falls outside the scope of the warranty (e.g. damage due to improper use or neglect) or if you need replacement parts, we will make every effort to assist you in resolving the problem. Because of our unique business as the manufacturer and sole retailer of Springbar® tents, we have a large supply of spare parts on hand.

We can service not only current Springbar® models, but frequently even tents that are 20 to 30 years old. Our customer service department is here to help you with any repair issues you might have so you can get back to your favorite camping spot as soon as possible.